Terms of service
TERMS OF SERVICE — Arohi’s Collection
SECTION 1 – OVERVIEW
This website is operated by Arohi’s Collection. Throughout the site, the terms “we”, “us” and “our” refer to Arohi’s Collection.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein such as our Refund Policy, Shipping Policy and Privacy Policy.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
SECTION 2 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that:
• You are at least 18 years old or using the website under supervision of a guardian
• You will not use our products for illegal or unauthorized purposes
• You will not transmit viruses, malware or harmful code
A breach of these terms may result in termination of services and cancellation of orders.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, product images, or content without written permission from us.
Credit card/payment information is processed securely through third-party payment gateways and is never stored by us.
SECTION 4 – PRODUCT INFORMATION (JEWELLERY DISCLAIMER)
Arohi’s Collection sells fashion/artificial jewellery unless explicitly stated otherwise.
Customers acknowledge:
• Slight variations in color may occur due to lighting and screen settings
• Handmade products may contain minor irregularities
• Jewellery may tarnish over time due to exposure to moisture, perfume, sweat or chemicals
Normal wear & tear or tarnishing does not qualify as a manufacturing defect.
SECTION 5 – PRICING & MODIFICATIONS
Prices for products are subject to change without notice.
We reserve the right to modify or discontinue products at any time without liability.
We may cancel orders due to:
• Pricing errors
• Stock unavailability
• Suspicious or bulk purchasing behaviour
Refunds will be issued if payment has already been received.
SECTION 6 – ORDER & ACCOUNT INFORMATION
You agree to provide accurate and complete purchase information including name, phone number and address.
We are not responsible for delivery failures caused by incorrect details.
Orders appearing to be placed by resellers or fraudulent users may be cancelled.
SECTION 7 – RETURNS & REFUNDS
Returns, exchanges and refunds are governed strictly by our Return & Refund Policy.
By placing an order, you agree to those conditions including eligibility criteria, deductions and inspection approval.
SECTION 8 – THIRD-PARTY SERVICES
We may use third-party service providers including:
• Payment gateways
• Courier companies
• Marketing platforms
We are not liable for issues arising from services outside our direct control.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit reviews, suggestions, photos or feedback, you grant us the right to use, edit, publish and display such content for promotional purposes.
You agree not to post unlawful, abusive or misleading content.
SECTION 10 – PROHIBITED USES
You are prohibited from:
• Making false damage or missing item claims
• Misusing refund system
• Attempting payment fraud
• Using website content without permission
• Uploading malicious code
Violation may result in legal action and permanent ban.
SECTION 11 – DISCLAIMER OF WARRANTIES & LIABILITY
All products and services are provided “as is” and “as available”.
Arohi’s Collection shall not be liable for:
• Allergic reactions
• Improper storage or usage damage
• Normal wear & tear
• Courier delays or force majeure events
Our liability shall be limited to the value of the purchased product.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless Arohi’s Collection from any claims arising from your breach of these Terms or misuse of the website.
SECTION 13 – TERMINATION
We may terminate or suspend access to our services immediately if you violate any part of these Terms.
Outstanding dues remain payable after termination.
SECTION 14 – GOVERNING LAW
These Terms shall be governed by the laws of India with jurisdiction in Bengaluru, Karnataka.
SECTION 15 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.
SECTION 16 – CONTACT INFORMATION
Trade Name: Arohi’s Collection
Email: arohiscollection16@gmail.com
WhatsApp: +91 8660782899
Physical Address: Booth No. 105, 38, 1st Floor, Ashwini Layout, 2nd Main, EGIPURA, Bangalore, Karnataka, 560047